Basic Requirement for the Information Technology Specialist, GS-2210 occupation: You must have Information Technology (IT) related experience demonstrating each of the following competencies:1)Attention to Detail - Is thorough when performing work and conscientious about attending to detail;2)Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services;3) Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations .Your resume must clearly describe your relevant experience. AND For the GS-13 Level: You must have one year of specialized experience equivalent to at least the GS-12 level in the Federal service, or equivalent, performing platform engineering or infrastructure work that includes: Designing, implementing, or maintaining platform, cloud, hybrid cloud, or infrastructure environments using established technical requirements, standards, or architecture guidance; Developing or maintaining automation, configuration management, infrastructure as code, policy as code, or deployment pipelines for infrastructure or platform services; Implementing or supporting container platforms, orchestration environments, monitoring tools, logging tools, observability tools, or telemetry tools for assigned systems or services; Applying cybersecurity, identity and access, system hardening, vulnerability management, or secure software supply chain practices to platform or infrastructure work; and Troubleshooting platform, infrastructure, integration, performance, or reliability issues and recommending corrective actions for technical review. For the GS-14 Level: You must have one year of specialized experience equivalent to at least the GS-13 level in the Federal service, or equivalent, performing platform engineering or infrastructure architecture work that includes: Designing or implementing enterprise platform, cloud, hybrid cloud, or infrastructure architecture solutions that align with technical requirements, standards, and organizational objectives; Developing or implementing automation, configuration management, infrastructure as code, policy as code, or deployment pipeline solutions for enterprise platform or infrastructure services; Integrating container platforms, orchestration environments, monitoring tools, logging tools, observability tools, or telemetry tools across platform or infrastructure environments; Applying cybersecurity, identity and access, system hardening, vulnerability management, or secure software supply chain practices to enterprise platform or infrastructure solutions; and Resolving platform, infrastructure, integration, performance, or reliability issues and communicating technical recommendations or implementation options to stakeholders, customers, or technical teams. You must meet all qualification and eligibility requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.