Basic Requirement for the Information Technology Specialist, GS-2210 occupation: You must have Information Technology (IT) related experience demonstrating each of the following competencies: 1)Attention to Detail - Is thorough when performing work and conscientious about attending to detail; 2)Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; 3) Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and 4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations .Your resume must clearly describe your relevant experience. AND For the GS14: You must have one year of specialized experience equivalent to at least the GS-13 level in the Federal service, or equivalent, performing information technology project, resource, and operational management work that includes: Supervising or leading information technology staff by assigning work, setting priorities, monitoring performance, addressing workload needs, or resolving employee or team issues; Managing information technology projects by defining requirements, coordinating timelines, allocating resources, monitoring deliverables, or resolving implementation issues; Coordinating with program offices, customers, vendors, or government stakeholders to gather requirements, negotiate priorities, communicate project status, or support implementation decisions; Evaluating information technology products, services, systems, or modernization options and recommending technical approaches, process improvements, or resource solutions; and Managing or monitoring project-related budgets, expenditures, cost estimates, contractor support, service agreements, or financial reporting for information technology activities. Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-13 level is required to meet the time-in-grade requirements for the GS 14 level. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.