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Privacy Policy

Last updated: April 21, 2026

1. Introduction

CVHive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume building platform.

2. Information We Collect

Account Information

When you create an account through OAuth providers, we collect:

  • Name and email address
  • Profile picture (from Google or GitHub)
  • OAuth provider identifier

Resume Content

Information you provide when building resumes, including:

  • Professional experience and education history
  • Skills, certifications, and achievements
  • Contact details you choose to include
  • Any other content you add to your resume sections

Usage Data

We automatically collect aggregated information about how you interact with the service - pages visited, features used, AI actions performed, and performance metrics - via Vercel Analytics and Speed Insights. This data is first-party, cookie-less, and does not identify you personally.

3. How We Use Your Information

  • To provide, maintain, and improve our resume building service
  • To power AI features (content generation, rewriting, ATS scoring)
  • To process payments and manage subscriptions
  • To communicate with you about your account and service updates
  • To ensure security and prevent fraud
  • To analyze usage patterns and improve user experience

4. Third-Party Services

We integrate with the following third-party services:

  • Google & GitHub (Authentication): Used for secure sign-in. We receive basic profile information from these providers.
  • OpenAI (AI Features): Resume content may be sent to OpenAI's API for AI-powered features like content generation and ATS scoring. OpenAI does not use this data to train their models.
  • Stripe (Payments): Payment processing is handled by Stripe. We do not store your full credit card details on our servers.
  • Neon (Database): Your data is stored securely in a Neon PostgreSQL database with encryption at rest.
  • Resend (Email): Transactional emails (welcome, subscription notifications, payment alerts) are delivered through Resend. They receive your email address and the message contents.
  • Vercel Analytics & Speed Insights: We use Vercel's first-party analytics to measure page views, navigation flows, and performance. Vercel Analytics does not use third-party cookies and does not track you across other sites. You can opt out by enabling Do Not Track in your browser, and we respect that signal.

5. Data Retention & Deletion

We retain your data for as long as your account is active. You may request deletion of your data at any time by contacting us or through your account settings.

Upon account deletion, we will remove your personal data and resume content within 30 days. Some anonymized, aggregated data may be retained for analytics purposes.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Export your resume data in PDF format
  • Withdraw consent for data processing
  • Lodge a complaint with a data protection authority

7. Cookies & Analytics

We use essential cookies to maintain your session and authentication state. We do not use advertising pixels or cross-site tracking cookies. Session cookies are deleted when you sign out.

We use Vercel Analytics and Speed Insights to understand how the product is used and to keep it fast. These are first-party analytics - Vercel does not share the data with third parties, does not build cross-site profiles, and honors the Do Not Track header. No data is sent to Google Analytics, Facebook Pixel, or any ad network.

8. Security

We implement industry-standard security measures including encrypted data transmission (TLS), encrypted data at rest, OAuth 2.0 authentication, and regular security audits. However, no method of electronic transmission or storage is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at: privacy@cvhive.net