About the Role
We're looking for a Supply Growth Lead to own and accelerate courier supply growth for Uber Eats. Spanning strategy and operations, you'll be responsible for unlocking new audiences, developing and testing promotional constructs, and optimizing our acquisition funnel. You'll lead cross-functional programs that span marketing, safety, compliance, policy, comms, and legal - turning strategic priorities into measurable supply outcomes.
This role is a parental leave backfill, through to 27 November 2026 (~7 months).
2026 Priorities You'll Own
This role is directly responsible for driving our New Supply agenda:
1. Unlock New Audiences - Identify and activate new audiences to broaden the top of funnel.
2. Optimize NDI Budget - Ensure we're getting bang for our buck; test channel-mix strategies to get the most out of our acquisition budget with a focus on spend where returns are clearly provable.
3. Reimagine the Funnel - Optimize and re-examine every step of the onboarding funnel.
What You'll Do
1. Own the end-to-end supply acquisition strategy - from top-of-funnel awareness through onboarding completion, activation, and early retention.
2. Design and execute audience expansion programs that diversify who sees Uber Eats as an earning opportunity, partnering with Marketing on messaging, positioning, and channel strategy.
3. Optimize acquisition spend by rigorously testing channel performance, eliminating waste, and building frameworks to prove ROI across paid, organic, and referral channels.
4. Re-engineer the sign-up and onboarding funnel - identify and eliminate friction points with the goal of single-session completion; work with Central Ops and local teams to implement changes at pace.
5. Lead and develop a high-performing team - set clear goals, coach ICs, and foster a culture of ownership, experimentation, and ruthless prioritisation.
6. Define and track KPIs - NDIs (new driver/courier sign-ups), funnel conversion rates, cost-per-acquisition, time-to-activate, early churn rates - and report progress to senior leadership.
What You'll Need:
1. 8+ years of experience in operations, strategy, or management consulting - ideally in a marketplace, gig economy, or high-volume consumer operations environment.
2. Must have People management experience, building and developing operationally-focused teams.
3. Strong commercial and analytical instincts - comfort with Excel/Sheets, dashboards, and budget management; ability to connect spend decisions to supply outcomes.
4. Proven ability to drive results across cross-functional stakeholders without direct authority - you align Marketing, Safety, Legal and Policy teams around a shared plan and hold them to it.
---- Preferred Qualifications ----
1. Operational rigour with strategic thinking - you can zoom out to set the roadmap and zoom in to unblock a stuck funnel step.
2. Experience managing budgets and optimizing channel-mix across paid, organic, CRM, and referral.
3. Excellent communication skills - you can present to senior leadership, write a crisp brief, and motivate a team in equal measure.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [contact via apply link].