BASIC REQUIREMENTS: ¿ Must be at least 18 years old AND have graduated from high school or been awarded a certificate equivalent to graduating from high school. (Valid documentation will be required upon hire.). ¿ One year of experience performing clerical work to support personnel function areas OR two years of experience performing clerical work with an emphasis on customer service which demonstrates the candidate¿s ability to perform the duties as listed within the position description. QUALIFICATION REQUIREMENTS: 1. Ability to interpret and apply rules, regulations and policies applicable to the program areas assigned. 2. Ability to communicate effectively and professionally in person and in writing. 3. Knowledge of applying tact and diplomacy when dealing with sensitive issues and exercising confidentiality and privacy. 4. Demonstrated ability to work in a fast-paced environment with the ability to manage multiple tasks and changing requirements with excellent customer service and interpersonal skills. 5. Possess strong computer skills in operating computer programs and applications to proficiently perform the duties of the position. (Microsoft Word, Outlook, Excel, PowerPoint, etc.) This activity is a drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, Sailors, and their family members have a right to a reliable and productive Federal workforce.