Basic Requirements: This position DOES NOT has a positive Education Requirement in addition to at least one year of Specialized Experience or substitution of education for experience or combination (if applicable) in order to be found minimally qualified. Transcripts must be submitted with your application package. You MUST meet the following requirements: To qualify at the GS-5 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-4 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Experience proctoring and/or grading exams; Assisting customers and/or resolving issues; AND Working with electronic records or data-bases. OR Four years of education above high school. OR Combination of Education and Experience: Equivalent combinations of successfully completed post high school education and experience may be used to meet the total experience requirements. To qualify at the GS-6 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-5 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Experience proctoring and grading exams; Assisting customers and/or resolving issues; AND Working with electronic records or data-bases NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education CAN be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.