Job Description Your responsibilities Be the voice of Transat by answering incoming calls from customers and travel agents (reservations, flight changes, etc.); Promote our products: seat selection, baggage, special services, insurance, etc. Help customers navigate our websites; Provide exceptional service, demonstrating attentiveness, empathy, and professionalism. What we make available to you A schedule based on operational needs, confirmed in advance and tailored to your seniority and prefer…