Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) assisting with the administration of Equal Employment Opportunity, Civil Rights, Diversity, Inclusion, or Affirmative Employment programs, 2) researching and applying EEO laws, regulations, policies, and guidance to resolve workplace issues or provide advisory services, 3) assisting with the processing, tracking, coordination, or resolution of discrimination complaints, employee grievances, workplace disputes, or other administrative complaints, 4) assisting with reasonable accommodation requests by coordinating documentation, conducting research, facilitating communication between management and employees, or monitoring accommodation actions, 5) collecting, analyzing, and reporting workforce demographic data, employment trends, or organizational metrics to support workforce planning, affirmative employment, or diversity initiatives, 6) preparing written correspondence, reports, case summaries, briefing materials, or recommendations for management consideration, and 7) providing information, guidance, training, or customer service to employees, applicants, supervisors, or managers regarding workplace policies and procedures. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.