Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
RevTech Engineering builds the tools Elastic's Field teams depend on every day — the conversational experiences, single-pane-of-glass portals, and AI-powered workflows that help sellers, solutions architects, customer success managers, and support teams do their best work.
The AI Experiences squad is where those AI capabilities take shape in the UI. We're looking for a Software Engineer II who is as curious about how AI behaves in a product as they are about how to build it. This role isn't about training models or writing pipelines — it's about making AI interactions legible, useful, and trustworthy for the people using them.
You'll work closely with a principal software engineer who brings both design and engineering depth, which means you'll have real mentorship and a high bar to grow toward. You'll also be connected to what's happening across Elastic's broader AI and design system work, contributing to consistent surfaces and bringing back patterns that raise the quality of what we ship.
What You Will Be Doing
- Build AI components for Field-facing experiences. Develop and iterate on the front end components that surface AI capabilities — tool calling, reasoning traces, generative responses, suggestions — across RevTech's end user experiences.
- Lead the user experience of AI interactions. Partner with the principal engineer and RevOps team members to evaluate whether AI components are working — is the right information surfaced, is the response legible, is tool-calling output helping or overloading the user?
- Instrument what you build. Use OpenTelemetry to instrument AI components so the team has a signal on what's working. Track interaction patterns, identify friction points, and use that data to drive iteration.
- Contribute to AI UI consistency. Stay ahead of how Elastic UI and the broader Elastic AI product surface handle AI components, and apply those patterns in RevTech — or flag where RevTech's needs require something new.
- Support the Salesforce LWC surface. Contribute occasionally to AI component work in Elastic's Salesforce Lightning Web Component environment for AE/SDR workflows.
What You Bring
We're looking for a frontend engineer with 3+ years of professional React and TypeScript experience who is genuinely interested in how AI should show up in product interfaces — and has the instinct to recognize when it isn't working.
- React and TypeScript. Comfortable building production-grade components and managing state in complex, data-rich interfaces.
- AI product curiosity. You use AI-powered tools, you have opinions about them, and you can articulate what makes an AI interaction useful versus noisy.
- Observability instinct. Experience with instrumentation and frontend telemetry — OpenTelemetry familiarity is a plus.
- Design collaboration. You feel confident distilling a design direction from stakeholders or a low-fidelity wireframe into front end components.
- Communication. Comfortable working directly with field stakeholders to understand how AI components land in real workflows.
Bonus Points
- Familiarity with Elastic UI (EUI) or experience working within a mature design system.
- Figma or other design tool experience
- Experience building or iterating on AI-specific UI patterns — streaming responses, confidence indicators, tool-calling displays, citation surfaces.
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [contact via apply link]. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
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