Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
Job location: Spain
What is The Role
Every forecast, territory plan, and customer conversation at Elastic depends on the quality of our customer data. We're looking for a Senior AI Engineer to join the RevTech Engineering team inside Revenue Operations and shape the data foundation our Sales teams rely on.
Our customer data lives across Salesforce, marketing automation, billing, product telemetry, and support systems. Each has its own definitions, gaps, and drift. This role turns that fragmented reality into a trusted, enriched, AI-ready dataset — and keeps it that way as Elastic scales.
You'll partner with RevOps analysts, GTM systems teams, and the field organization to make sure the people closest to our customers are working from a customer view they can trust. The work is field-facing: success looks like better account scoring, cleaner segmentation, faster onboarding for new data sources, and AI-powered workflows that actually save sellers time. Because this data is customer data, you'll also be responsible for holding the line on how it's handled — PII governance, consent management, and responsible AI practices are part of the job, not a footnote.
What You Will Be Doing
- Build and maintain the golden customer dataset. Design the canonical dataset that unifies signals from across GTM systems into a single, governed source of truth — including the enrichment pipelines, deduplication, entity resolution, and validation systems that keep it accurate as sources land and drift.
- Make data AI-ready. Work with the RevOps Data Science team to prepare structured and unstructured data for downstream AI workflows — account research, lead scoring, churn signals, CSM briefings — covering chunking, embedding strategy, metadata design, and source integration across GTM systems, product telemetry, and third-party enrichment providers.
- Own quality and lineage. Implement monitoring, drift detection, and lineage tracking so anomalies surface before they reach a forecast, a dashboard, or a seller's inbox.
- Set the standard. Define how RevTech prepares data for AI consumption and document the schemas, pipelines, and contracts downstream teams depend on.
What You Bring
We're looking for a senior data and AI practitioner with 3+ years of experience building production pipelines that feed ML or LLM-based systems — someone who knows how messy GTM data gets at scale and has the technical range to clean it, enrich it, and make it AI-ready.
- GTM data fluency. You've worked with CRM data at scale — accounts, contacts, opportunities, leads — and understand the entity resolution and deduplication challenges that come with it.
- AI-readiness experience. You've prepared data for RAG, embeddings, and AI agents, including chunking strategies, metadata enrichment, and embedding model selection.
- LLM applied to data. You've used LLMs for extraction, classification, and normalization — and you know how to evaluate whether they're working.
- Core tools. Python, senior-level SQL, and cloud infrastructure (AWS, Azure, or GCP) with orchestration experience (Airflow, Dagster, or equivalent).
- Elastic Stack. Working knowledge of Elasticsearch, vector search, and ESRE — or genuine interest in building it.
Bonus Points
- Bachelor's or Master's degree in Computer Science, Data Engineering, or a related field.
- Prior experience inside a RevOps, GTM Systems, or Marketing Operations engineering team.
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [contact via apply link]. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
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