Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What Is The Role:
You will have the opportunity to work with a tremendous services, engineering, product, and sales team and wear many hats. This is a meaningful role, as a Consulting Architect, you have an outstanding chance to create an immediate impact on the success of Elastic and our customers.
As an Elastic Consulting Architect you will be working closely with our customers to provide technical solutions for their business use cases with the Elastic Stack (which includes Elasticsearch, Kibana, Logstash and Beats). You will serve as a trusted technical advisor to our customers and help drive the customer’s journey with Elastic by providing technical oversight, ongoing knowledge transfer and enablement. A successful consultant will be focused on excellence, taking the initiative for self-improvement and possess great communication skills.
Our customers’ use cases extend across all the Elastic Solutions: Enterprise Search, Observability and Security, and beyond, and the scale of data in their environments ranges from gigabytes to petabytes. This diverse mix of a customer base means the challenges they face that Elastic consultants help them with can often require problem solving skills and knowledge just as diverse.
Our internal development and mentoring schemes ensure you have access to learn areas across the products and services we provide that you may not previously have had exposure to, in addition to which you will work closely with colleagues across the Professional Services, Engineering, Sales, Customer Success and Support teams to ensure the best experience for our customers along their Elastic journey.
What You Will Be Doing:
As a member of our professional services team you will deliver Elastic solutions and Elastic stack expertise to drive customer business value from our products. Work with clients to facilitate strategy, roadmap, design, and sizing in workshops. You will apply your soft skills to advocate for your customers, build relationships and exhibit strong communications skills. Comfortability working remotely in a highly distributed team. Your activities will include end-to-end delivery of ground-breaking Elastic projects to our customers, as well as development of proof-of-concepts that highlight the value of the Elastic Stack and its solutions. Other topics will include Elastic solutions adaption and acceleration along with data modeling, query development and optimization, cluster tuning and scaling with a focus on fast search and analytics at scale.
Daily tasks include driving and handling the objectives, requirements gathering, project tasks, project status, dependencies, and timelines, to ensure engagements are delivered optimally and on time while meeting and exceeding the customer objectives. Work across teams with engineering, product management, and support teams to identify feature improvements, extensions, and product defects. Facilitate feedback from the field back to the product. Engage with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns. Be a mentor to your team members, while also learning from them to accelerate your skills.
What You Bring Along:
- Minimum 3 years as a consultant, engineer or architect, this should include solid experience deploying Elastic solutions or similar domains.
- Experience working on Enterprise projects.
- Experience working with monitoring tools that integrate into service management.
- Bachelor’s, Master’s or PhD in Computer Science or related engineering field preferred, or equivalent combination of education, training, and experience.
- Experience working to deliver and complete professional services engagements.
- Experience as a public speaker to large audiences on enterprise infrastructure software technology to engineers, developers, and other technical positions.
- Excel at working directly with customers to capture, prioritize, plan and implement solutions aligned to customer business requirements as it relates to our technologies.
- Understanding and passion for open-source technology as well as knowledge and proficiency in at least one programming language.
- Strong hands-on experience with large distributed systems and application infrastructure from an architecture and development perspective.
- Knowledge of information retrieval and/or analytics domain.
- Understanding and/or certification in one or more of the following technology Kubernetes, Linux, Java and databases, Docker, Amazon Web Service (AWS), Azure, Google Cloud (GCP), Kafka, Redis, VM’s, Lucene.
- Occasional travel may be required.
Bonus Points:
- Deep understanding of Elasticsearch and Lucene, including Elastic Certified Engineer certification
- Experience working closely with a pre-sales organization in scoping the needs of Customers
- Comfortable with Ansible, JavaScript, Terraform
- ECK experience or Kubernetes
- Knowledge of machine learning and Artificial Intelligence (AI)
- Proven understanding of Java and Linux/Unix environment, software development, and/or experience with distributed systems
- Experience and curiosity about delivering and/or developing product training
- Experience contributing to an open-source project or documentation
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Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [contact via apply link]. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
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