Qualifications for consideration at the GS-11 level: Your resume must also demonstrate at least one year of specilized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Knowledge of and skill in applying program management methods and techniques, and knowledge of command prevention programs, principles, practices, policies, laws, regulations, and methodologies; 2) Knowledge of and skill in applying professional verbal communication methods and techniques: 3) Practical knowledge of training/instructional, and professional communication, verbal and written, methods and techniques; 4) Knowledge of and skill in applying program management processes; 5) Knowledge of and skill in applying professional written communication methods and techniques, and skill in using various automated systems and software; 6) Knowledge of data collection and program evaluation and measurement techniques and processes. ** NOTE: Your answer must be supported by information in your resume. ** Qualifications for consideration at the GS-12 level: Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Knowledge of and skill in applying program management methods and techniques, and knowledge of command prevention programs, principles, practices, policies, laws, regulations, and methodologies; 2) Knowledge of and skill in applying professional verbal communication methods and techniques: 3) Practical knowledge of training/instructional, and professional communication, verbal and written, methods and techniques; 4) Knowledge of and skill in applying program management processes; 5) Knowledge of and skill in applying professional written communication methods and techniques, and skill in using various automated systems and software; 6) Knowledge of data collection and program evaluation and measurement techniques and processes .** NOTE: Your answer must be supported by information in your resume. ** Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1100/housing-management-series-1173/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.