Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate possesses the following: Five (5) years progressively responsible specialized experience in WFL or QOL services Knowledge of the professional methods necessary to counter any inherent psychological and/or socioeconomic stresses caused by prolonged separations which affect individuals, families, mission performance, and command readiness. Knowledge of the Navy organization, mission, and lifestyle. Knowledge of human services program management. Knowledge of the oversight and provisions of WFL services including the Transition Assistance, Relocation Assistance, Spouse Career/Employment Assistance, and Personal Financial Management services. Knowledge of analytical and evaluative methods and a thorough understanding of, how regulations and programs are administered in order to apply measurement standards. Knowledge of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness and the improvement of complex management processes and systems, which impact the achievement of Navy program goals and objectives. Knowledge of the Public Laws, Department of Defense (DoD) directives, Secretary of the Navy (SECNAV) and Office of the Chief of Naval Operations (OPNAV) instructions that affect WFL services. Knowledge of the military lifestyle and military community support programs. Knowledge of FFSP mission, functions, policies and procedures; mission requirements, program goals and objectives. Knowledge of the theory and principles of management including administrative practices and procedures. Knowledge of a variety of Navy administrative and resource management policies, procedures and regulations related to budget/financial management, property management, and administrative policies. Skill in agency collaboration and network development. Skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature. Skill in conducting interviews with management and employees to obtain or exchange information about work objectives, processes, procedures and policies. Ability to use qualitative and quantitative analytical techniques. Ability to communicate effectively orally and in writing in order to prepare and present findings and recommend solutions; compose a variety of correspondence, instructions, responses to complaints/inquiries and other matters.