Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. To qualify for GS-11, you must have one year of directly related specialized experience equivalent to the GS-10 level in the Federal service: Supporting operation or maintenance of facilities and labs under the supervision of team leads and engineering staff; Collaborating with engineering or technical staff to resolve issues. To qualify for GS-12, you must have one year of directly related specialized experience equivalent to the GS-11 level in the Federal service: Supporting the coordination of work activities which may include fabricating and modifying test hardware, system outages, or maintenance schedules across teams, labs or facilities; Troubleshooting and resolving technical issues in collaboration with engineering or technical staff. Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process. Promotion Potential The full performance level (FPL) will vary based on the position (lead or non-lead) in which the selectee is placed and does not default to the highest grade advertised.