SPECIALIZED EXPERIENCE: One year of specialized experience equivalent to at least the GS-09 level in the Federal service that demonstrates the ability to plan, develop, coordinate, evaluate, and administer family readiness, community support, human services, or quality-of-life programs. Experience must include analyzing program effectiveness; identifying customer or organizational needs; developing recommendations for program improvements; coordinating services with internal and external agencies; providing briefings, training, or outreach activities; maintaining program records and reports; and advising leadership on program requirements, policies, and procedures.