CL 26, High school diploma or equivalent, two years of general experience and a minimum of one year of specialized experience. CL 27, High school diploma or equivalent, two years of general experience and a minimum of two years of specialized experience. High school diploma or equivalent and at least one year of specialized experience. Ability to work independently with minimal supervision and to function effectively as part of a team. Strong organizational skills and the ability to handle multiple assignments with frequent interruptions. Ability to communicate effectively both orally and in writing. Excellent computer skills and ability to work with a variety of programs and applications. Ability to manage multiple tasks and priorities and adhere to strict deadlines; accuracy and attention to detail required. Ability to maintain confidentiality and use sound judgment. Exhibit the highest standards of excellence, integrity, and customer service. Ability to display at all times and to all persons, a courteous, professional and cooperative attitude. Strong customer service skills. Excellent written and verbal communication skills. Ability to function as a team player in a fast-paced, team-oriented office environment with frequent interruptions. General Experience Progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the position's duties. Educational Substitution Education above the high school level may be substituted for required general experience on the basis of one academic year (30 semester or 45 quarter hours) equals one year of general experience. Education may not be substituted for specialized experience because operational court support positions require hands-on experience to be credited as specialized experience. Specialized Experience Progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Such experience is commonly encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, corporate headquarters or human resources/payroll operations and the hospitality industry. Preferred Qualifications/Court Preferred Skills Candidates with federal court experience and a bachelor's degree or above.