To qualify at the GS-09 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-07 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Assisting with the collection, analysis, and evaluation of program and operational data. Assisting with program management activities, tracking projects, and identifying and recommending process improvements. Assisting with reviewing and analyzing policies, standard operating procedures, directives and guidance. Participating in meetings with management and program officials to discuss operational and administrative issues and assisting with the identification and analyzation of program or system related problems. Assisting in the development and preparation of documentation to support requests for program resources and coordinating and tracking issues related to quality conformance. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education can be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.