Company Description
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.
Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.
Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.
Job Description
We are seeking a dynamic, analytical, and social media savvy Summer Intern to join our Corporate Communications and Brand Strategy team for a full-time, 10-12-week internship. This role is uniquely tailored for a researcher who is ready to dig in on the nuances of digital subcultures, internet community dynamics, and platform-specific governance—specifically on Reddit.
The successful candidate will spearhead an in-depth research initiative mapping out relevant Reddit communities, analyzing corporate engagement best practices, and evaluating how our brand, competitors, and industry are perceived within the Reddit ecosystem.
- Position Type: Full-Time, Internship
- Duration: 10-12 Weeks (Summer)
- Location: Remote
- Salary: $24-$26/hour
Key Responsibilities:
- Reddit Ecosystem Mapping: Identify, track, and audit relevant subreddits, communities, and highly active discussion threads related to our industry, brand, and core product offerings.
- Landscape & Sentiment Analysis: Analyze the current state of Reddit community conversations, synthesizing organic user sentiment, emerging trends, pain points, and advocacy patterns.
- Best Practices & Framework Development: Research and compile case studies on how major brands successfully (and unsuccessfully) navigate corporate engagement on Reddit, examining elements like AMA (Ask Me Anything) structures, community moderation partnerships, official brand accounts, and organic outreach.
- Strategic Recommendations: Translate research findings into actionable recommendations and frameworks for corporate communications, brand marketing, and customer advocacy teams regarding safe, authentic, and high-value platform participation.
- Ad-Hoc Communications Research: As capacity allows, support the broader team with secondary research projects spanning general corporate communications, media monitoring, competitor brand tracking, and executive positioning analysis.
Note on Scope Flexibility: While the primary anchor of this summer internship is the deep-dive Reddit research project, our team manages an agile portfolio. As capacity and project timelines allow, additional brand and corporate communications research projects could be added to expand your portfolio and exposure.
What You Will Gain:
- Direct ownership over a high-visibility, executive-level research project that will shape the company's long-term digital community playbook.
- Mentorship from seasoned communications, public relations, and brand strategy professionals.
- Practical experience applying internet sociology and social listening metrics to real-world corporate strategy.
- Opportunities to network and present your final research deliverables to cross-functional leadership teams.
Qualifications
- Academic Background: Currently pursuing a Bachelor’s or Master’s degree in Communications, Public Relations, Marketing, Sociology, Digital Media, Market Research, or a related field.
- Platform Awareness: Familiarity with Reddit’s unique structure, culture, and governance.
- Analytical Mindset: Strong qualitative and quantitative research skills, with the ability to distill vast amounts of unstructured forum data and conversational threads into clear, high-level insights.
- Excellent Communication: Outstanding written and visual communication skills, capable of building polished research slide decks, briefs, and executive summaries.
Additional Information
The expected hourly pay for this position is $24.00/hour - $26.00/hour.
Actual compensation will be provided in writing at the time of offer, if extended, and is determined by location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
- Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
- Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.
- Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
- Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard.
- One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes.
- Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!
Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.