About the role Our customer service officers support the City's strategic pillar of 'Customer First'. This position provides prompt and customer focused service as the first point of contact for enquiries and complaints. Our customer service team support customers over the phone, in person and online. Work type: Casual Classification: Band 4, $46.67 p/h (including casual loading) plus super Key responsibilities include: Provide our customers a proactive and seamless customer experience by meeti…