Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team:
We build impactful experiences that drive awareness of Stripe, educate users and prospects on Stripe solutions, foster community, and deliver high quality leads to our sales team.
What you’ll do:
This role is responsible for leading the strategy, planning, and execution of physical experiences across Stripe Sessions and Stripe Tour with a focus on the expo and campus-wide activations. This person will concept and deliver physical experiences that showcase Stripe’s products and customer stories, while managing logistics, timelines, and coordination across internal teams. The role reports into the Stripe Sessions and Stripe Tour event lead and is expected to present recommendations for consideration.
Responsibilities:
Strategy and concept development
- Drive the experiential strategy across the full event campus by identifying creative opportunities to shape the attendee journey as a whole. This includes the expo, lobby spaces, foyers, and other areas across the venue that shape the overall attendee experience.
- Oversee all aspects of expo experiential design and campus-wide activations, ensuring cohesive, immersive experiences that reflect Stripe’s goals, highlight products and customer stories, and support specific audience needs.
- Concept and lead physical experiences that bring Stripe products and customer stories to life. This includes spaces like audience pavilions, product showcases, and themed activations.
- Propose and develop new spaces for targeted attendees segments, industries, verticals or customer story activations.
- Partner with marketing, product, comms, and creative teams to understand business priorities and identify stories or moments that should be reflected in the environment.
- Align with creative and brand teams to ensure activations meet Stripe’s design standards and quality bar.
Planning and execution
- Design and manage the placement of all expo elements to optimize attendee flow, visibility, and engagement. This includes sponsor booths, Stripe demos, theaters, food and beverage, and experiential activations.
- Lead internal demo planning and staffing, ensuring each experience is clearly scoped, strategically placed, and fully prepared to support product storytelling at scale.
- Manage all expo activations from early planning through onsite execution, ensuring cross-functional alignment and high-quality delivery.
- Own the run of show for expo build and live event days, coordinating vendor timelines and internal workbacks across all activation areas.
- Collaborate with the sponsorship team to deliver partner activations that are well placed, well built, and aligned with sponsorship goals.
- Connect silos and socialize changes, proactively anticipating risks and providing actionable solutions for escalation.
- Navigate challenges and blockers with ease, always seeking proactive solutions and looking ahead to ensure successful outcomes.
Operations and vendor management
- Work with internal teams to intake information, clarify goals, and recommend creative, on-budget activation solutions. Set clear expectations on scope, timelines, and ownership.
- Own day-to-day coordination with production vendors, including layout planning, lighting, AV, electrical, rigging, and build logistics.
- Review vendor proposals critically and push for custom, event-specific solutions. Avoid relying on copy-paste designs from past events.
- Evaluate materials and production approaches for cost savings without compromising quality or functionality.
- Actively participate in layout and space planning reviews to ensure all decisions support efficiency, budget alignment, and attendee experience.
- Contribute to signage and wayfinding across campus.
- Maintain clear production timelines and ensure all vendors are progressing according to plan.
- Keep teams aligned across milestones, flag risks early, and ensure delivery stays on track.
Team structure and global coordination
- Work closely with the Stripe Sessions and Experiential Design leads, presenting concepts and strategies for feedback and approval.
- Coordinate across global teams and vendors in different time zones
- Travel required to support onsite execution, including Stripe Tour and other regional events
Minimum requirements:
- 6+ years managing and executing tradeshows, driving attendee engagement and logistics
- Demonstrated leadership skills with strong ability to adapt to changing environments and prioritizing tasks
- Proven experience in effective communications and relationship management
- Able to work collaboratively, creatively and cross-functionally in a dynamic fast-moving work environment
- Strong in developing processes and automating where possible; thinking at scale
- Superior organizational, project management, written and verbal communication skills
- Demonstrate attention to detail and proven track record to manage multiple competing priorities simultaneously
- Experience with managing multiple complex projects simultaneously and independently, multiple vendor contracts and relationships.
- Data-driven mindset to focus on setting goals, measuring KPIs, communicating milestones along the way, and teaming with other stakeholders to showcase the outcomes of each event to stakeholders
Preferred qualifications:
- Experience with using Slack, Google drive, Figma and Asana
- Event planning experience in global markets
- Extensive knowledge of large event venues globally