JOB DESCRIPTION The Customer Service Advisor will be employed on the Home Energy Scotland contract, based at the Energy Agency and will promote energy efficiency messages to householders in Ayrshire and Dumfries and Galloway. You’ll be part of a supportive team in a small but busy call centre. This is a target focused environment which is mainly phone based dealing with both inbound and outbound advice calls. You will support our customers by providing them with independent and impartial advice…