- Home office stipend
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
If you are a self-motivated professional who thrives under compliance metrics and knows the ins and outs of restoration estimating, we want to hear from you!
Position Overview
- Job Type: Full-Time, Permanent
- Location: 100% Remote (Must operate on EST Time Zone)
- Hours: Monday â Friday, 8:00 AM â 5:00 PM EST (Weekend work required as needed to maintain TPA compliance)
- Experience Level: 3â5 Years
- Target Compensation: ~$100,000 first-year combined earnings (Competitive Base Salary + Performance Bonus & Commissions)
Key Responsibilities
- Dual-Platform Estimate Generation: Write comprehensive, accurate mitigation estimates for Water, Fire, Smoke, Mold, and Emergency Mitigation Services (EMS) using both Xactimate and Symbility.
- TPA Compliance Management: Navigate, upload, and manage strict compliance metrics within major TPA programs (Alacrity, Sedgwick, Lionsbridge, Westhill, etc.).
- Scope Verification: Review field documentation, sketches, photos, and psychrometric logs to ensure the scope of work aligns with IICRC standards and carrier guidelines.
- SLA & Queue Maintenance: Monitor assignment queues dailyâincluding weekends as necessaryâto ensure all TPA Service Level Agreements (SLAs) are strictly met.
- Negotiation & Approvals: Communicate professionally with insurance adjusters and TPA auditors to justify estimates, resolve discrepancies, and secure timely approvals.
Qualifications & Requirements
- 3 to 5 years of dedicated experience writing insurance mitigation estimates within the property restoration industry.
- Expert-level proficiency in BOTH Xactimate and Symbility platforms. (Candidates without dual-platform experience will not be considered).
- Extensive, hands-on experience working with TPAs (specifically Alacrity, Sedgwick, Lionsbridge, Westhill, etc.) and a deep understanding of their compliance metrics.
- Ability to work consistently on EST hours (8:00 AM â 5:00 PM) and the flexibility to work weekends to keep estimates compliant.
- Submission Requirement: Must be able to provide 3 to 5 previously approved, redacted mitigation estimates during the interview process to qualify.
- A reliable high-speed internet connection and a dedicated, distraction-free home office setup.
- Active IICRC Certifications (WRT, ASD, AMRT, FSRT).
- Experience with job management software like Restoration Manager, Dash, or Encircle.
- High Earning Potential: We offer an extremely competitive base salary coupled with an aggressive bonus and commission package, tracking first-year combined earnings at ~$100,000 annually.
- Full Benefits: Comprehensive medical, dental, and vision benefits available immediately following a successful 90-day probationary period.
- Work-Life Balance: 100% remote autonomy from your home office.
- Tech Allowance: Company-provided hardware and necessary software licenses (Xactimate/Symbility).
If you meet the qualifications and are ready to leverage your TPA expertise for a lucrative career from home, please submit your resume today.
â ï¸ IMPORTANT NOTE TO APPLICANTS: To be considered for this role, you must attach or be prepared to submit 3 to 5 written estimates that have been previously approved by a carrier/TPA (please redact all sensitive customer information).
This is a remote position.
Compensation: $90,000.00 - $100,000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in peopleâs lives each and every day! Weâre seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
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