Job Description Role Overview We are looking for a German-speaking Help Desk Agent to join our Managed Services team. You will be the first point of contact for hotel customers, handling inquiries and incidents related to Oracle Hospitality applications such as OPERA and OPERA Cloud . Youu2019ll provide guidance, troubleshooting, and escalation when needed to ensure seamless hotel operations. Key Responsibilities u25cf Respond to customer inquiries via phone, email, or ticketing system. u25cf D…
