WHAT WE ARE LOOKING FOR GS-12 Minimum Qualifications: You must have one year of specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-11 grade level in the Federal service performing ALL of the following: Participating in the development and conducting of federal benefits and retirement training sessions for employees; Performing retirement eligibility determinations, annuity computations, and retirement estimates; Providing technical guidance to employees, managers, and HR staff by interpreting retirement laws, regulations, and agency policies; Counseling employees on disability retirement, including eligibility, benefit elections, and continuation of FEHB and FEGLI coverage; and Reviewing retirement and benefits cases to resolve issues and ensure compliance with applicable laws, regulations, and policies. GS-13 Minimum Qualifications: You must have one year of specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-12 grade level in the Federal service performing ALL of the following: Administering complex Federal retirement and benefits programs, including FERS, CSRS, TSP, FEHB, FEGLI, disability retirement, and reemployed annuitant programs, in accordance with applicable laws, regulations, OPM guidance, and agency policies; Performing retirement eligibility determinations, annuity computations, retirement estimates, and retirement actions, while providing expert counseling on retirement options, survivor benefits, disability retirement, death-in-service benefits, health and life insurance continuation, and reemployed annuitant requirements; Serving as a senior technical advisor to employees, managers, and Human Resources staff by interpreting Federal retirement laws, regulations, and OPM guidance; resolving complex retirement and benefits issues; and coordinating with OPM and other Federal agencies to resolve retirement actions; and Providing technical leadership by reviewing complex retirement cases, recommending process improvements, developing operating guidance or training materials, and ensuring consistent application of retirement laws, regulations, and agency policies. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website