Your resume must demonstrate at least one year of specialized experience at or equivalent to the next lower pay band, NH-03 (GS-13 equivalency), in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Overseeing administrative and management procedures to evaluate program or policy effectiveness and make operational modifications; collaborating with other departments to develop plans or policies to empower organizational mission accomplishment; evaluating and prioritizing goals against available resources. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.