Talent Acquisition Systems & Automation Lead

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Klaviyo’s Talent Acquisition team is scaling quickly, and the systems that power recruiting need to scale with us. We’re looking for a Talent Acquisition Systems & Automation Lead - someone who sits at the intersection of recruiting, data, and workflow design. This role is ideal for someone who understands the day-to-day realities of recruiting but is energized by improving the systems behind it.

You won't just support recruiting operations. You'll build the infrastructure that makes great recruiting faster, smarter, and higher-impact, turning operational data into insights that drive better hiring decisions.

You’ll partner closely with recruiters, coordinators, and TA leadership to improve workflows, automate repetitive tasks, maintain system health, and experiment with new tools that make our team faster and more effective.

This role is a launchpad into deeper recruiting systems and automation work, giving you the opportunity to build real operational muscle while learning how modern recruiting teams scale.

What you’ll do:

• Improve Recruiting Workflows. Partner with recruiters and sourcers to identify friction in the recruiting process and redesign workflows that make hiring faster, clearer, and more consistent. You’ll translate real recruiting pain points into operational improvements across our ATS, sourcing tools, and reporting strategy.
• Introduce Smart Automation. Look for opportunities to automate repetitive recruiting tasks and reduce manual work. You don’t need to be an engineer, but you should enjoy experimenting with automation tools and learning new ways for our systems to connect.
• Maintain Data Integrity. Strong recruiting operations rely on clean, trustworthy data.
• You’ll monitor the health of our recruiting data and implement processes that prevent errors before they happen.
• Turn Data Into Direction. Build the reporting infrastructure that gives TA leadership clear, actionable visibility into pipeline health, recruiter capacity, and hiring trends. Your work won't just surface what's happening — it'll shape what we do next, helping the team make faster, higher-confidence decisions.

What makes someone successful in this role?

You think in systems, not just tasks. You naturally ask, “Why does this work this way?” and “Could this be simpler?” You enjoy making processes smoother and helping teams work more effectively. You’re comfortable sitting at the intersection of people, process, and technology. You like learning new tools and figuring out how they connect.

Qualifications:

• 8+ years of experience in operations, or talent programs
• Exposure to low-code tools, workflow automation tools, or AI tools
• Experience working with an ATS (Greenhouse preferred)
• Strong attention to detail and process consistency
• Comfort working with data and reporting tools
• Strong track record of improving automation, systems, and workflow design
  
  

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.