Senior Leaves and Accommodations Analyst

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Why You Should Join the Benefits Team!

We have an incredible team at Klaviyo - collaborative, capable, diverse, fun - and we won’t settle for less. We’re looking for a passionate Senior Leaves and Accommodations Analyst to join our Benefits team. This Senior Leaves and Accommodations Analyst will play a key role in the administration of absence and accommodations programs across the company.

How You Will Make a Difference:

The Senior Leaves and Accommodations Analyst is responsible for overseeing and coordinating all aspects of employee leave programs and accommodation requests. This role ensures compliance with federal and state regulations while providing support and guidance to employees, managers, and HR Business Partners. The Senior Leaves and Accommodations Analyst will draw upon their extensive experience to navigate complex leave cases and ensure fair and equitable accommodations.

Duties/Responsibilities:

Leave Program Management:

• Oversee and administer all types of employee leave programs, including FMLA, ADA, state-specific leaves, and company-specific leave policies.
• Partner with the Payroll team to ensure all employees on a leave of absence are paid accurately in conjunction with concurrent company, state, and federal paid leave plans each pay period.
• Act as the main point of contact for any Leaves vendors and third party administrators for claim communications and coordination.
• Review, process, and track leave requests, ensuring accuracy and compliance with regulations and company policies.
• Maintain comprehensive leave records, tracking balances, approvals, and documentation.

Accommodation Requests:

• Collaborate with employees, managers, and HR Business Partners to manage accommodation requests under the ADA and other applicable laws.
• Conduct interactive discussions to determine reasonable accommodations, implementing solutions that ensure equitable treatment and access.

Compliance and Policy Development:

• Stay current on federal and state leave and accommodation laws and regulations, ensuring company policies and practices align with legal requirements.
• Assist in developing, updating, and communicating leave and accommodation policies and procedures.

Employee Support and Training:

• Serve as a resource for employees, managers, and HR Business Partners providing guidance on leave and accommodation processes, eligibility, and rights.
• Conduct training sessions for HR and management to educate them on leave and accommodation policies and best practices.

Documentation and Reporting:

• Prepare and distribute necessary leave and accommodation-related documentation, including approval letters, forms, and notices.
• Generate reports and metrics related to leave usage and accommodation requests for management and compliance purposes.
• Owns and executes on the LOA/ADA standard operating procedures.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
• Minimum of 5 years of experience in HR, with a strong focus on leave management and accommodations.
• In-depth knowledge of federal and state leave laws, including FMLA and ADA, and accommodation best practices.
• Exceptional communication, interpersonal, and conflict resolution skills.
• Detail-oriented and highly organized, with the ability to manage complex cases effectively.
• Proficiency in Workday or other HRIS systems.
• Proficient in Microsoft Excel.

Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.