Location: Remote
Department: Training & Development
Reports to: VP, Training & Development
Location: 100% Remote with 25% Travel
Pay: $70,000-80,000 annually
About Guild Garage Group
At Guild, training is not a support function â it is a strategic driver of growth, consistency, customer experience, and employee success. At Guild Garage Group, weâre not just another player in the gameâweâre the fastest growing garage door platform on the planet, transforming how training and development shape success in the home services industry. Weâre looking for a trailblazer whoâs ready to revolutionize how the industry learns, grows, and scales with us. As the Regional Training Supervisor, youâll have the unique chance to execute the learning and development strategy for our rapidly expanding network in our Central and Eastern regions, partnering with companies across the country to unlock the potential of their teams. If you're a creative thinker whoâs passionate about delivering measurable, high-impact learning experiences and bringing professional development goals to life, this role will put you at the forefront of something BIG.
Position Overview
As the Regional Training Supervisor, youâll be facilitating the playbook for success, empowering technicians, CSRs, leaders, and sales teams with the tools they need to drive Guild Garage Groupâs growth. Youâll collaborate with a nationwide network of garage door companies to deliver cutting-edge training and coaching programs, ensuring that our workforce is equipped to deliver consistently outstanding results. Youâll also leverage your skills in data and analytics to track the success of our programs, demonstrating how your efforts are fueling growth and innovation.
Who You Are:
You believe great training is about more than delivering contentâit's about building capability and driving performance. You're collaborative, curious, and accountable. You communicate with confidence, build strong partnerships, and follow through on commitments. You enjoy being in the field, working directly with our brands, and helping teams perform at their highest level.
Key Responsibilities
Identify Training Needs:
- Youâll be the go-to expert for spotting the training gaps that are holding teams back and working with your leader to design solutions that fuel growth.
- Partner with owners, department heads, and employees to dive deep into the needs of each unique team to create a powerful training roadmap for continued development.
- Virtually work 1:1 or in small groups with individuals who need a little more support, giving them a fresh perspective and build those foundational skills
- Host weekly calls for your region to bring folks within Guild together to share best practices and facilitate microlearning experiences
- Youâll be the face of our training revolution, traveling to our partner companies when necessary or facilitating virtually to deliver engaging, next-level training sessions.
- Support and work alongside field trainers and leaders within our partnerâs organizations to ensure our programs are delivered with consistency, quality, and impact.
- Create necessary content to address training needs and knowledge gaps.
- Show off the power of training with data-driven resultsâtrack success using real-time metrics and analytics to continually improve programs.
- Collect feedback directly from the field and present your findings to senior leadership to guide decision-making.
- Stay plugged into the pulse of our network, collaborating with field operations teams to ensure our training aligns with the day-to-day needs of the business.
- Ensure that field trainers and leaders are fully supported with the tools and strategies they need to execute flawless training sessions.
- 2+ years of experience in Training & Development, Learning & Development, or a related field, with demonstrated success supporting and developing others.
- Strong understanding of adult learning principles and experience delivering engaging, performance-focused training.
- Ability to build credibility and influence operational leaders through coaching, partnership, and accountability rather than authority.
- Excellent communication, facilitation, coaching, and relationship-building skills with a customer-service mindset.
- Highly organized with strong project management skills and the ability to manage multiple priorities, brands, stakeholders, and time zones simultaneously.
- Collaborative by nature, with the ability to work cross-functionally and build strong partnerships across departments.
- Experience using or learning Learning Management Systems (ADP LMS experience is a plus) and comfort leveraging data and reporting to measure training effectiveness and identify opportunities.
- Willingness to travel approximately 25% to support field teams, strengthen partnerships, and deliver training across our brands.
- Bachelorâs degree in Communications, Human Resources, Education, Business Administration, or a related field.
- Certification in training and development (CPTD, ATD preferred).
- Experience in the skilled trades, field operations, or a service-based industry is highly preferred, with an understanding of technician workflows and operational challenges.
- Opportunity to help build a best-in-class onboarding and training function in a rapidly growing organization
- High visibility and partnership with operational leadership across the business
- Ability to shape scalable onboarding programs that directly impact employee success and operational performance
- Collaborative, fast-paced, people-first culture focused on development and growth
- Career growth opportunities within a rapidly expanding platform organization
- Competitive pay with incentives
- Benefits â Health, Vision, Dental, PTO, Holidays, 401k and matching
- Employee Discount
- Employee Referral
- You will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success
- Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles
All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
- This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer
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