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The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
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An overview of this role
As a Senior Solutions Architect, you'll help customers in the Paris territory solve complex technical challenges and shape long-term success with GitLab. Reporting to the Senior Manager on the Solutions Architects team, you'll act as a trusted technical advisor for assigned accounts by building end-to-end technical strategy, guiding multi-team transformation initiatives, and connecting customer needs to the value of GitLab's AI-powered DevSecOps platform. This is a high-impact role for someone who can combine deep product knowledge, market awareness, and practical customer engagement to support complex opportunities across the region.
You'll have the chance to lead strategic conversations that influence technical direction, competitive positioning, and adoption planning. In your first year, success will look like building strong technical relationships across your accounts, creating clear customer success plans, and helping teams navigate broad integration and transformation scenarios with confidence.
What you’ll do
- Lead technical strategy for assigned accounts, acting as a trusted technical advisor across complex customer engagements.
- Facilitate high-value customer sessions such as value stream workshops and business value discussions to align technical solutions with customer goals.
- Develop and execute technical approaches for multi-team, multi-year transformation initiatives involving GitLab.
- Drive competitive analysis and technical positioning for complex opportunities within the Paris territory.
- Collaborate with sales, product, and cross-functional teams to address integration challenges, refine account plans, and represent customer requirements.
- Create customer success plans that support adoption, expansion, and long-term technical outcomes.
- Mentor Solutions Architect team members and contribute to team learning through shared practices, coaching, and knowledge exchange.
- Improve GitLab documentation, demonstrations, and customer-facing technical conversations based on product knowledge, customer feedback, and market trends.
What you’ll bring
- Experience solving technical customer issues with broad scope and high complexity across enterprise environments.
- Ability to build and communicate end-to-end technical strategy for assigned accounts, including transformation planning and adoption guidance.
- Knowledge of the GitLab platform and how DevSecOps capabilities connect across the software delivery lifecycle.
- Experience leading workshops and guiding customer conversations that uncover needs, clarify value, and move complex engagements forward.
- Capability to work across sales, product, and other teams to resolve integration questions and support account strategy.
- Skill in competitive positioning, market awareness, and translating industry trends into practical opportunity strategy.
- Strength in mentoring peers, sharing knowledge asynchronously, and contributing to documentation and team learning.
- Openness to candidates with transferable experience from technical consulting, architecture, platform engineering, or related customer-facing roles.
About the team
The Solutions Architects team helps customers understand how to use GitLab to solve complex technical and business challenges across the software delivery lifecycle. The team works closely with sales, product, and other GitLab teams to guide technical strategy, support adoption planning, and address integration needs for customer accounts. As part of a globally distributed, all-remote organization, the team collaborates asynchronously through documentation, issues, merge requests, and internal communication channels, while sharing knowledge across regions. The team is focused on helping customers navigate transformation initiatives, strengthening technical positioning in competitive opportunities, and turning customer feedback into better outcomes for both customers and the platform.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.