A resume must be no more than two pages. If an applicant's resume exceeds two pages, the USAJOBS database will not allow the application to be submitted. For additional assistance, please visit: USAJOBS Help Center - Update your resume now so it meets new resume requirements If interested in this position, please email your resume to [contact via apply link]. Please ensure you list the job announcement number, location, position title, series and grades you are interested in. You may also apply in person at the DHS Career Expo in Jacksonville, Florida on June 16 & 17, 2026. You must register for the event at DHS Career Expo. More information about the event may be found at Expo | Homeland Security. More details can be found in the How To Apply section of this job announcement. Specialized Experience at the GS-09: You qualify at the GS-09 grade level if you possess one of the following: One year of specialized experience, equivalent to the GS-07 grade level or pay band in the federal service, or equivalent experience in the private or public sector performing the following duties: 1) Analyzing data to develop plans in accordance with priorities and available resources; 2) Coordinating with senior staff to ensure online, in residence, and blended training comply with program objectives; and 3) Providing recommendations on training issues by analyzing reviews from clients and students; OR A master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related; OR A combination of successfully completed graduate level education and specialized experience as described above that, when combined, equal 100% of the total requirement. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application. NOTE: Only graduate education in excess of the first year may be used to qualify for the GS-09 level. Specialized Experience at the GS-11: You qualify at the GS-11 grade level if you possess one of the following: One year of specialized experience, equivalent to the GS-09 grade level or pay band in the federal service, or equivalent experience in the private or public sector performing the following duties: 1) Conducting detailed analyses of online training evaluation functions to develop automated processes and/or recommend operating procedures; 2) Analyzing training data to identify training delivery problems and develop innovative training technologies/courses of action to resolve issues; 3) Evaluating the validity, effectiveness, and efficiency of all training programs and student achievements; and 4) Providing guidance to senior staff, instructors, and students on all aspects of online, in residence, and blended learning, including coordinating and supporting online synchronous training events; OR A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related; OR A combination of successfully completed graduate level education and specialized experience as described above that, when combined, equal 100% of the total requirement. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application. NOTE: Only graduate education in excess of the first two years may be used to qualify for the GS-11 level. All qualifications and eligibility requirements must be met by the closing date of the announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Interagency Career Transition Assistance Program (ICTAP) eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this job announcement. Re-employed annuitants' annual salaries will be reduced by the amount of their retirement annuity and by further cost of living increases. FERS retirees receiving a FERS annuity supplement must also be aware that, like social security benefits, their FERS annuity supplement is subject to an earnings test and may be reduced if the salary earned is more than the social security exempt amount of earnings. Additional information is available on OPM's website or by contacting OPM.