To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/10/2026. Basic Requirements: This section covers the basic requirements for this vacancy. For positions at the GS-13 grade level, applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies, in addition to meeting the minimum qualification requirement as demonstrated through the assessment of skills identified through the agency's job analysis. Applicants must meet the requirements of the competency-based qualification standard to be fully qualified. NOTE: The basic requirements MUST be substantiated in your resume. Failure to provide the required information will render your application ineligible for consideration. For the GS-13: To meet the Competency-Based Qualification Standard for the Information Technology (IT) Management Series (2210), you must possess: For all positions, individuals must meet or exceed the minimum proficiency level established for each of the nine competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail- Is thorough when performing work and conscientious about attending to detail. Customer Service- Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Decision Making- Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management- Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Interpersonal Skills- Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork- Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence- Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. AND Minimum Qualification: The demonstration of knowledge, skills, and abilities/competencies which demonstrate the likelihood to perform successfully the duties of the position and is related to the work of the position to be filled. These knowledge, skills, and abilities/competencies are normally attained through the equivalent of one year of specialized experience equivalent to the next lower grade level of the position being filled but may now be obtained through other means. Such demonstratable knowledge, skills, and abilities/competencies may be typically gained in the IT field or through the performance of work where the primary concern is IT or other means (e.g., licensure, certification, registration, or special training). You must possess one-year of Specialized Experience equivalent to at least the GS-12 level. Specialized experience is defined as Initiating and managing IT projects as well as technical studies to include deployments, new/enhanced solutions and capabilities/integrations, transition to sustainment projects, technical operations, domain operations infrastructure; Knowledge of system life cycle management principles, including software security and usability.; Applying advanced IT concepts, principles, standards, and practices sufficient to interpret policies, procedures, and strategies governing the planning and delivery of services, provide expert technical advice, guidance, and recommendations to management and other technical specialists on IT issues; and Acting a primary stakeholder in the underlying information technology (IT) operational processes and functions that support the service, provide direction and monitor all significant activities so the service is delivered successfully. NOTE: The Specialized Experience MUST be substantiated in your resume. OR Applicants may also be considered to have satisfied the minimum qualification requirements for a position if they can present evidence that clearly justifies a high evaluation of their competence, such as one or more of the following: Appropriate licensure, registration(s), certification(s); or A substantial record of experience, achievement, and publications that demonstrates eminence in the appropriate profession/technical field. Applicants can qualify fully on the basis of licensure, certification, registration, or special training as an alternative to experience. NOTE: Evidence of claimed competence must be substantiated in your resume and upload copies of applicable certifications, licensures, registrations, etc, as supporting documentation.