Maintenance Assistant (NYC)

At Datadog, our Office Operations teams run the day-to-day operations to keep our employees safe, happy, and productive. Every day brings new challenges and opportunities for collaboration and growth. The Maintenance Assistant is responsible for ensuring that all workplace areas are maintained to Datadog’s high standards. This role will split responsibilities between floor ownership, mailroom operations, and light facilities maintenance.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. This position requires being in-office 5 days a week.

What you'll do:

• Own and lead daily floor walkthroughs, identifying and resolving operational issues proactively to maintain a high standard of cleanliness, safety, and functionality of all common areas, including conference rooms, phone booths, bathrooms, shower rooms, bike rooms, and supply closets.
• Works effectively within a ticketing system to manage service requests and ensure prompt resolution.
• Ensure cleanliness, organization, and functionality of all furniture, fixtures, and equipment.
• Work in conjunction with maintenance engineers to perform upkeep tasks, such as tightening loose hardware and completing minor wall or carpet repairs. Report and assist with repairs that require vendor or specialized technician support.
• Manage and maintain mailroom operations, ensuring timely receipt, organization, and delivery of all incoming items. Maintain ownership of related procedures, including coordinating delivery schedules and facilitating the movement of packages to designated areas such as kitchen supply storage.
• Take ownership of furniture request tickets (e.g., for file cabinets, standing desk converters).
• Order, track, and assemble furniture as needed.
• Serve as the main point of contact for towel service and furniture vendors.
• Track vendor performance, escalate recurring issues, and communicate needs to Office Manager to ensure a proactive response.
• Provide event setup support as needed, ensuring all common areas are prepared for meetings and events.

Who you are:

• 1–2 years of experience in facilities, maintenance, or custodial work preferred.
• Basic knowledge of building systems, ticketing systems, minor repairs, and cleaning standards.
• Experience coordinating or communicating with external vendors.
• Strong attention to detail and organizational skills.
• Ability to work independently and manage multiple tasks efficiently.
  Strong communication skills and a proactive, team-oriented attitude.
  Ability to lift up to 50 lbs and stand or walk for extended periods.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits & Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Onsite

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.