Location: São Paulo, Brazil
Reports to: Director, Field Enablement
Travel: ~30%
The Team
Our GTM Enablement team plays a critical role in helping Datadog’s Sales and Customer Success teams succeed by equipping them with the right skills, knowledge, and tools at the right time. We partner closely with teams across Sales, Customer Success, Product Marketing, Curriculum, and Operations to ensure enablement programs translate into real performance in the field.
As Datadog continues to invest in LATAM, this role represents a foundational hire—helping establish how enablement shows up locally while staying tightly connected to our global enablement ecosystem.
The Opportunity
Datadog is growing quickly across Latin America, and we’re looking for our first Field Enablement Manager based in LATAM to support this momentum. This role will be responsible for delivering ongoing ramp and everboarding enablement for our Sales and Customer Success teams across LATAM—particularly for sellers and CSMs based in Brazil and Mexico.
In addition, you’ll support Spanish- and Portuguese-speaking sellers based in North America (e.g., Boston, Denver, Atlanta) who sell into LATAM accounts. You’ll serve as a trusted partner to the field, ensuring global enablement programs land effectively in the local context—across language, culture, sales motion, and market dynamics.
This role is ideal for someone who thrives as an independent operator, builds strong relationships in the field, and enjoys adapting enablement to meet regional needs while staying aligned with global standards. This role will report into the our global Field Enablement team based in New York City and continue partnering with Field Enablement Managers globally across all regions and segments.
What You’ll Do
- Deliver live and virtual enablement sessions focused on ongoing ramp and everboarding for Sales and Customer Success teams across LATAM.
- Partner closely with Sales and CS leaders in Brazil and Mexico to understand performance needs and provide targeted enablement support.
- Support Spanish- and Portuguese-speaking sellers based in North America who sell to LATAM customers.
- Adapt and localize globally developed enablement programs to ensure relevance across language, culture, market context, and regional sales motions.
- Design and facilitate reinforcement activities (e.g., role plays, deal clinics, skill practice sessions) that help sellers apply core concepts in real customer scenarios.
- Collaborate closely with the Curriculum team to share field insights, provide feedback on program effectiveness, and support continuous improvement of global content.
- Track participation, collect feedback, and use qualitative and quantitative insights to assess enablement impact and identify opportunities for improvement.
- Build trusted relationships with Sales, Customer Success, and cross-functional partners to diagnose challenges and recommend appropriate enablement interventions.
- Act as a regional connector—surfacing LATAM-specific insights back to global enablement teams to help shape future programs.
Who You Are
- 3–5 years of experience in sales enablement, field enablement, training, or a related GTM role.
- Experience supporting Sales and/or Customer Success teams in a SaaS or technology environment; regional or international experience is a strong plus.
- Fluent in Spanish, Portuguese, and English (required).
- Strong facilitator with experience delivering engaging live and virtual training sessions.
- Solid business acumen and comfort working with performance data, field feedback, and qualitative insights to inform enablement decisions.
- Highly collaborative and relationship-oriented—you build trust quickly with sellers, managers, and cross-functional partners.
- Familiarity with sales methodologies such as MEDDICC or Command of the Message.
- Foundational understanding of Datadog’s core product pillars (Infrastructure, APM, Logs) and the ability to connect product capabilities to customer value.
- Organized, adaptable, and comfortable operating independently in a fast-growing region.
- Scrappy and pragmatic—you enjoy building from the ground up and iterating as you go.
- Willing and able to travel approximately 30% across Latin America and North America.
Why This Role Matters
As Datadog’s first Field Enablement hire in LATAM, you’ll play a pivotal role in shaping how enablement supports our sellers and Customer Success teams in the region. You’ll help ensure our global programs translate into local impact—accelerating ramp, improving confidence, and enabling teams to succeed with customers across a rapidly growing market.
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About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
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