NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience: You qualify for the GS-09 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Utilizing observational techniques and monitors traveler behavior to assess risk for possible involvement in terrorism, criminal activity, or other violations. Conducting a wide range of record checks using a variety of law enforcement databases and systems and employs tactical intelligence to identify high-risk travelers. Conducting visual and physical inspection of cargo, baggage, conveyances, packing materials, using a wide array of non-intrusive technology. Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Performing inspections and enforcement of persons, merchandise, and conveyances at ports of entry in the United States to not only ensure the legal entry of persons, merchandise, and conveyances, but also to prevent terrorists and instruments of terror from entering the United States. Interpreting and applying laws, rules, and regulations and applies behavioral and cultural analysis and decision making skills to perform the risk assessment required to release travelers and shipments and to identify those requiring further scrutiny. Identifying known or potential terrorists and instruments of terror, criminals, smuggling tactics, techniques, and procedures used by transnational criminal organizations, and other threats to U.S. borders and national security. Determining whether traveler (citizen or non-citizen), cargo, or conveyance may be immediately admitted/released or must be referred for secondary inspection. Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Gathering and analyzing information from all available sources such as intelligence reports, open-source information, and law enforcement databases. Interacting with carriers, other agencies, and foreign entities to exchange information and provide guidance on admissibility and compliance. Determining whether traveler (citizen or non-citizen), cargo, or conveyance may be immediately admitted/released or must be referred for secondary inspection. Conducting visual and physical inspection of cargo, baggage, conveyances, and packing materials, using a wide array of non-intrusive technology. Providing advice and relevant guidance on work methods, practices, and Agency policy and procedures. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Primary CBPO Special Retirement Coverage: This is a primary position subject to mandatory retirement under the special retirement provisions for Customs and Border Protection Officers (5 CFR [contact via apply link]; 5 USC 8425(b); 5 USC 8335(b); and 5 USC 8412(d)). For more information on required years of service and retirement age, click on this link. If you have questions regarding your retirement coverage provisions, please contact the CBP Retirement Operations Center at [contact via apply link]. The customs and border protection officer mandatory separation provisions of 5 USC 8425 do not apply to an individual first appointed as a customs and border protection officer before July 6, 2008. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 06/16/2026 Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Polygraph Examination: The CBP Officer (Reassignment Opportunity Board) position is a polygraph-required position. If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see Polygraph Examination. Polygraph Reciprocity: CBP may accept the results of a prior federal polygraph exam in lieu of a CBP polygraph exam. You will receive information to request reciprocity in your Background Investigation Package. Polygraph Waiver: Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation Package. Age Requirement: Pursuant to Public Law 110-161, this position is covered under special retirement provisions for Customs and Border Protection Officers which allows for the imposition of a maximum age requirement. In accordance with Department of Homeland Security Directive 251-03, the day before an individual's 37th birthday is the maximum age for original appointment to a position as a Customs and Border Protection Officer. ** NOTE: The Executive Assistant Commissioner of the Office of Field Operations has approved a temporary increase in the maximum allowable age for original placement into a CBPO position, therefore candidates must enter their original appointment before reaching their 40th birthday. In accordance with Department of Homeland Security Directive 251-03, unless the below criteria applies, you must meet this age requirement by the date of referral to the hiring manager. Creditable law enforcement officer service covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) as a Customs and Border Protection Officer on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference Eligibility: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its recent decision of Isabella v. Dept. of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans preference eligibility under 5 U.S.C. § 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.