Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate possesses the following: A general knowledge of cleaning procedures, equipment and commonly used cleaning chemicals is required. Must have the ability to understand and carry out basic verbal and written instructions. Knowledge of basic arithmetic to compute charges, make change accurately and prepare reports. Must be a mature individual and be skilled in customer service techniques, tact and good judgment.