You must meet the following requirements by the closing date of this announcement. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé. Specialized Experience: Specialized experience for the GS-13 is defined as one year of experience at the GS-12 level, or equivalent that is directly related to the position and which has equipped the candidate with the knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience is defined as: - Conducting research or analysis to design, document or improve business processes; AND - Participating in efforts to improve the efficiency and effectiveness of services or business processes; AND - Experience providing recommendations concerning improvements or modernizations to current business processes.