Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. To qualify for GS-13, you must have one year of directly related specialized experience equivalent to the GS-12 level: Investigating and determining causal factors for aviation and ground related mishaps; Investigating and determining human-factors as they pertain to aviation and ground related mishaps; Developing messaging and/or training plans to increase safety awareness across an organization. To qualify for GS-14, you must have one year of directly related specialized experience equivalent to the GS-13 level: Supporting emergency response operations, including participation in incident response activities, coordination of real-time actions, and involvement in emergency or mishap exercises; Planning, conducting, and/or supporting investigations of incidents and close calls to identify causes, recommend corrective actions, and improve organizational safety performance; Leading programs, major initiatives, or cross-organizational efforts by independently resolving complex operational challenges and developing innovative methods, processes, and approaches to improve mission effectiveness. Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process.