Job Overview:
APTIM seeks a highly motivated Client Relationship Manager (Account Manager), Retail Market Director with solid consulting experience and established client relationships, to grow and support our Retail, Logistics, and Hospitality Market (retail). This is an opportunity for a professional looking to further advance their career and interested in making a significant impact in successfully implementing APTIM's market growth strategies. With exciting services around sustainability, zero waste/waste minimization, energy management, compliance and permitting, and site assessment and remediation, it is a great time to assist APTIM with our growth strategies and work side-by-side with customers to make a positive impact on the environment. APTIM has significant experience in the Retail, Logistics, and Hospitality Market and would like to continue growing in this market. We are looking for an individual with strong relationships in retail, such as grocery, home improvement, automotive, department stores, big box, or pharmacy/medical.
This role will involve identification of new customers within the retail market to identify opportunities where APTIM can offer services. Plus, direct engagement with APTIM's existing retail clients and Client Account Managers to cross-sell other service areas within APTIM.
Key Responsibilities/Accountabilities:
Business Development
- Directly responsible for an annual sales goal and Customer Relationship Management (CRM) software sales pipeline goal.
- Tracks sales goals in CRM software (Salesforce) and produce internal reports, as needed to participate in APTIM's sales incentive program.
- Responsible for leveraging existing client relationships as new customer business to APTIM within an agreeable timeline.
- Must have demonstrated proposal preparation skills along with ability to strategize and develop capture plans for new client pursuit and existing client retention/growth.
- Support the pursuit and hiring of subject matter experts in order to bolster APTIM's bench strength and increase APTIM's competitive advantage.
- Assist with developing and implementing strategic market/business plans, provide leadership to help the team expand APTIM's Environmental Solutions service areas with existing and new clients.
- Develop marketing collateral and other branding materials to support retail market growth.
- Monitor and communicate market conditions, innovations and trends, technology, and competitors' performance, pricing and sales strategies to maximize competitive stance.
- Participate in and attend technical seminars and industry events including regional and national trade shows to expand market penetration of APTIM's services, active participant on the company capabilities presentation team with customers.
Project Leader
- As a Seller-Doer, you will directly affect the revenue, profitability, cash flow and repeat business of the company through the ability to develop client relationships and lead teams in successfully delivering quality consulting services.
- Assist with all aspects of project start-up including project planning, staffing, budgeting, create tasks and direction for the staff, manage project and client through ramp-up phase of the project.
- Support Retail Client Account Managers to expand service offerings within existing retail accounts by facilitating internal account review calls and participating in external client account meetings.
- Lead internal Retail Market team communications including monthly meetings and participate in APTIM's Annual Retail Summit.
Basic Qualifications:
- Bachelor's degree from an accredited four-year college or university.
- 15+ years' of relevant experience in environmental engineering, health & safety, consulting, sustainability, climate change, zero waste, or energy management
- 5+ years' experience working in or supporting the retail industry
- Proven experience developing and maintaining relationships
- Demonstrated leadership ability to build, coach, and mentor collaborative teams
- Excellent communication (written/verbal), strategic thinking, negotiation, presentation, and "people" skills
- Must be a self-starter, organized and have an ability to prioritize workload in a fast-paced environment
- Proficient Microsoft Office software
- Tangible and documented project management experience
- Ability to travel as necessary to successfully perform duties
Desired/Preferred Qualifications
- Experience in Salesforce or similar CRM software
- Experience and confidence to grow business in a dynamic market environment, preferably within retail, logistics and hospitality
- Strong business acumen with deep industry relationships
- An established reputation in the marketplace
About APTIM
APTIM enhances the quality of the environment, wellbeing of people, resilience of communities, and opportunity for employees to make a difference, not just a living. A leading professional solutions firm, we specialize in environmental, sustainability, resilience, and infrastructure solutions. Our team of experts provide these integrated solutions for forward-thinking government agencies, commercial and industrial clients, and energy customers. Together, we create sustainable and resilient communities for all.
What you can expect from APTIM:
- Work that is worthy of your time and talent
- Respect and flexibility to live a full life at work and at home
- Dogged determination to deliver for our clients and communities
- A voice in making our company better
- Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $180K to $220K per year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
APTIM Ennviromental & Infrastructure, llc is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace https://aptim.makeityoursource.com/.
- Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and several carriers to find the right benefits that work for them in their location.
- Company paid and optional Life insurance
- Short-term and long-term disability insurance
- Accident, Critical Illness, and Hospital Indemnity coverage
- Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
- 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
Watch our video:
About APTIM - In Pursuit of Better