Growth Strategy & Operations Lead

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Every day, Airbnb hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Since our founding, more than 5 million hosts have welcomed over 1.5 billion guest arrivals in almost every country across the globe.

Among our different teams, the Chief Business Officer organization plays a pivotal role in driving the company’s growth and expansion efforts worldwide. Our teammates work on commercializing Airbnb’s new and existing businesses, helping Airbnb expand beyond its core offering as a place to stay. This includes recruiting and developing Airbnb’s global supply of high-quality stays, Experiences, and services, and executing Airbnb’s global in market strategy. With this focus on business strategy, quality supply and international expansion, the team is leading the way for Airbnb’s continued growth and facilitation of millions more host and guest connections.

The Difference You will Make:

As a Growth Strategy & Operations Lead for France, you will work with the Country Manager and Leadership team for France and Benelux (based in Paris) to develop and execute growth initiatives to accelerate Airbnb’s business in your market.

You will also align the functions operating in your country behind common objectives and manage business projects to drive direct impact on Airbnb’s demand and supply.

Your attention to detail, analytical mindset, organization and communication skills will all ensure you succeed. You love to work on multiple priorities, run complex workstreams in parallel and thrive in fast-paced, ever changing environments. You want a role where you will both define strategies then flawlessly execute them. You're equally comfortable presenting to leadership and managing the operational details of a project.

This is a fixed-term position for 12 months, starting ASAP, based in our Paris office near Opera.

A Typical Day:

• Own the conception, execution, and measurement of cross-functional business initiatives end-to-end. Concretely, this means defining a crisp problem statement, articulating the ideal solution to that problem, identifying key dependencies blocking that solution, working with cross-functional stakeholders to achieve the solution and driving post-mortem on learnings. These initiatives will span across the demand, supply, and regulatory surfaces of the business, both on tactical short-terms wins and strategic long-term actions.
• Support business growth and acceleration by sourcing and operating innovative levers. Concretely, this means sizing, coordinating and operating pilots around broad topics such as traffic, CRM, growth marketing, new supply segments, distribution partnerships…
• Drive regular business operation meetings and initiate meaningful conversations. Concretely, this means organizing and leading weekly meetings or working routines with cross-functional project teams (sales, marketing, product, community, legal…) to ensure key initiatives are on track and escalate accordingly when relevant.
• Present analysis, insights and actionable plans to the Airbnb France leadership team to drive key business decisions. Concretely, this means using and merging available data sources and tools, internal and external to analyze macro and micro trends and define a key problem to solve. Then based on consultation with internal stakeholders, framing a recommendation and plan to support leadership decisions.
• Collaborate daily with Leadership to monitor and report on business performances. Concretely, this means collaborating daily with France Country Manager, Business Operations Lead for EMEA and France, Finance, to understand key business metrics, build performance narrative and deliver the story in weekly, monthly and quarterly business reviews.

Your Expertise:

• Qualified candidates will have 10+ years of work experience, preferably with experience in business consulting or Strategy and Operations in a start-up. Tech background is a plus.
• Business background with understanding of operations and/or sales, growth marketing, partnerships roles and responsibilities.
• Strong project management experience working cross-functionally with multiple departments, ideally in tech companies or in innovation business units. Mastering of project management frameworks and methodologies. Ability to frame issues and develop hypotheses to solve them. Ability to organize and prioritize work, for oneself as well as for various functions to achieve common goals.
• Analytical mindset, able to conduct end-to-end business analysis, leveraging excel and AI tools. SQL or Python knowledge is a plus.
• Hands-on approach and detail-oriented. Getting things done fast and learning by doing mindset.
• Written and verbal communicator with strong presentation and influence skills.
• Fluent in French and professional English required
• Location: Paris based, willing to come frequently to the office.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.