BASIC REQUIREMENTS: To qualify an applicant for any GS-0201 position, apply and evaluate the applicant's competencies (knowledge, skills, abilities, and behaviors) that may include military and civilian experiences, completed education, learned skills, obtained knowledge, endorsed abilities, and training program accomplishments. The following seven basic qualification competency factors are applicable to the Series GS-0201 career levels: Skilled in collecting and analyzing data effectively, efficiently, and accurately; Ability to clearly enunciate English without impediment of speech that would interfere or prohibit efficient communication; Ability to write English in reports and presentation formats; Ability to communicate clearly and effectively; Skilled in presenting formal training presentations and briefings; Ability to assess body language and perceive emotional and/or distress levels; and, Skilled in applying procedures and directives by reading and interpreting program material. GENERAL EXPERIENCE: Experiences gained through civilian and/or military technical training schools within the human resources business programs are included as general experience qualifications. An applicant must have a validated understanding of the basic principles and concepts of the occupational series and grade. SPECIALIZED EXPERIENCE: Must possess at least 1-year specialized experience equivalent to at least the next lower grade (GS-11), experience providing comprehensive counseling and technical guidance to management, employees, and annuitants on retirement, insurance, and benefit programs by interpreting and applying complex laws, regulations, and policies IN THE FEDERAL WORKFORCE. For supervisory positions, Must also posses 12 months of career broadening human resources program experiences in supervising, leading, planning and scheduling work in a manner that promoted smooth flow and even distribution of assigned work requirements. - Knowledge of, and skill in applying a wide range of HR management concepts, laws, management methods, principles and practices and standardized analytical, and evaluative methods and techniques to advise on and/or resolve complex, controversial and/or unusual workers' compensation, employee benefits, compassionate reassignment, telework as well as other work-life programs, and retirement issues and problems. - Knowledge of, and skill in applying a wide range of HR concepts sufficient to provide comprehensive HR Benefits advisory and technical services. - Knowledge of retirement, benefits entitlements, health and life insurance, and TSP regulations sufficient to provide individual employee counseling on retirement options, eligibility requirements, health and life insurance, and TSP issues. - Knowledge of methods and principles sufficient to advise managers and employees on coverage, options, variances in coverage, and advantages and disadvantages of various benefits programs. - Knowledge of regulations, policies and practices pertaining to medical determinations and their impact on employment decisions, including reasonable accommodation obligations. - Skill in consensus building, negotiating, and conflict resolution techniques to interact with and resolve complex and emotionally charged cases. - Basic knowledge of other HRO specializations, i.e., Recruitment and Placement, Classification, Human Resources Development, Employee Relations, Labor Relations, etc., for purposes of interacting and resolving specific issues. - Ability to communicate both orally and in writing sufficient to develop and present findings and determinations to management and employees to gain acceptance and understanding of findings and recommendations. - The work involves knowledge and skill in applying a wide range of HR concepts, practices, laws, regulations, policies, and precedents sufficient to provide state level comprehensive employee benefits HR management advisory and technical services on substantive organizational (ANG and ARNG) functions and work practices in assigned programs. The incumbent advises management and employees on complex interrelated HR problems and issues.