In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-4, or equivalent in other pay systems. Examples of specialized experience includes knowledge of child care programs and procedures related to Child Development and Youth operations; knowledge of the organizational functions and services to answer inquiries or refer to the responsible staff member; knowledge of administrative policies or regulations to maintain files or records and perform clerical assignments; knowledge of duties, priorities, commitments, policies, and program goals of the organization sufficient to perform non-routine assignments, such as independently noting and following up on commitments made at meetings/conferences, advising others on preparing correspondence, requirements for various reports, and interpreting new instructions and procedures. OR EDUCATION: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. NOTE: You must submit a copy of transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position, only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. NOTE: You must submit a copy of transcripts. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of policies and regulations governing Child Development Center programs. 2. Knowledge of rules, procedures, or operations applied to administrative and clerical procedures to perform routine procedural work of the office, such as preparing and editing documents, maintaining files/records, screening telephone calls and visitors, processing mail, planning, organizing, and carry out assignments, and composing routine, nontechnical information for recurring reports and inquiries. 3. Knowledge of work processing automation software functions to support office operations and produce a variety of textual documents, such as letters, reports, memos, and form letters. 4. Knowledge of money handling techniques and procedures. Ability to communicate effectively, both orally and in writing, using tact and courtesy. 5. Skill in compiling and composing both quantitative and narrative reports for a variety of agencies based on analyzing data and circumstances. Ability to develop and maintain good working relationships and be an effective liaison and leader. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.