DESCRIPTION As a key member of the KitchenAid Small Appliance Team, the Bilingual Field Service Manager is responsible for leading the Authorized Service Network of external service companies and ensuring a high-quality, consistent repair experience for KitchenAid Small Appliance owners. This role oversees service provider onboarding, day-to-day operational performance, service quality, and continuous improvement initiatives across the network. The Bilingual Field Service Manager analyzes perfo…