Senior Director, Talent Management & Employee Experience

About Coursera

Coursera and Udemy are now one company, creating one of the world's most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog.

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including AI-powered personalized guide and features, like Role Play and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp. Coursera recently combined with Udemy to create one of the world’s most comprehensive skills development platforms.

Why Join Us

At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter.

We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to do their best work together. Our virtual hiring and onboarding experience makes it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.

Job Overview:

As the Senior Director of Talent Management & Employee Experience, you will shape the next chapter of our organizational story. Reporting to the Chief Learning Officer/VP of Performance and Growth, you will lead the charge in unifying two legacy cultures into one cohesive, high-performing entity. This is a high-visibility leadership role responsible for the entire employee lifecycle—from performance and internal mobility to engagement and organizational health. You will lead a distributed team of managers and individual contributors, leveraging AI-enabled tools to modernize the employee experience.

Responsibilities:

• Talent Strategy & AI Integration: Lead enterprise talent strategies aligned with post-merger priorities, evolving performance management, talent reviews, and succession planning through modern, AI-supported frameworks.
• Culture Unification & Engagement: Operationalize cultural behaviors that drive accountability and innovation. Own the employee listening strategy (surveys, action planning, and analytics) to ensure a healthy, connected organizational pulse.
• Internal Mobility & Career Pathways: Build transparent growth frameworks and "skills-first" career pathways, partnering with Learning & Development to ensure employees are fluent in emerging capabilities and AI-enabled ways of working.
• Workplace Experience Partnership: Collaborate with Workplace Real Estate leadership to align in-office and virtual "hubs," ensuring our physical presence strengthens collaboration and culture.
• Organizational Transformation: Act as a lead architect for change management, simplifying People Team workflows through automation while ensuring responsible AI governance.
• Leadership & Team Development: Coach and scale a high-performing team of second-line leaders and specialists, fostering a culture of operational excellence and cross-functional partnership.

Basic Qualifications:

• Talent Expertise: 10+ years of leadership in Talent Management, OD, or Employee Experience, with a proven track record of owning enterprise-wide performance and succession initiatives.
• Change Leadership: Deep experience navigating the complexities of mergers, acquisitions, or large-scale organizational transformations.
• Tech & AI Savvy: A modern perspective on how AI, automation, and workforce analytics can be used to augment human potential and simplify complex People processes.
• Executive Influence: The ability to translate dense talent data into strategic narratives that influence C-suite decisions.
• People Management: 10+ years of experience leading teams, specifically including the management of other people managers.
• Strategic Execution: A rare blend of high-level organizational design thinking and the "roll-up-your-sleeves" grit required for operational execution.

Compensation:

• US-Z1: Bay Area
• US-Z2: NYC and Seattle Metro
• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

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Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at [contact via apply link].