At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders -- internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.
Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!
JOB SUMMARY
The Principal AI Program Manager is responsible for defining and leading the delivery strategy and execution portfolio for complex, cross-functional Generative AI, Agentic AI, and AI/ML initiatives within assigned solution areas or business units as part of the Core AI organization. This role requires a strategic thinker with strong technical acumen, exceptional communication skills, and the ability to influence stakeholders across business, product, engineering, and data science organizations. The role serves as the primary AI delivery partner to business leadership, ensuring AI investments are aligned with enterprise priorities and deliver measurable business outcomes. This position works closely with engineering, product, data, and business teams to drive the successful delivery and adoption of high-impact AI solutions.
JOB ROLES AND RESPONSIBILITIES
-
Own the end-to-end AI program portfolio for an assigned solution area or business unit, from intake and prioritization through production monitoring, and measurable business outcomes.
-
Serve as the primary AI delivery partner to solution area or business unit leadership, translating business priorities into program roadmaps, resource allocation decisions, and execution plans.
-
Ensure AI solutions are validated for accuracy, quality, compliance, and business value before and after integration into production environments.
-
Partner with AI/ML scientists, data engineers, analysts, product leaders, engineering teams, and business stakeholders to align on strategy, priorities, timelines, dependencies, and delivery outcomes.
-
Serve as the central point of coordination for AI delivery efforts, proactively identifying, managing, and resolving portfolio risks, dependencies, and blockers.
-
Drive portfolio prioritization, investment tradeoffs, dependency management, and capacity planning across AI initiatives within the assigned solution area or business unit.
-
Translate business needs into actionable technical requirements for AI/ML teams and ensure alignment between business objectives and delivery execution.
-
Ensure compliance with HIPAA regulations and requirements.
-
Demonstrate Company Core Competencies and values.
-
Please note that, due to exposure to PHI-sensitive data, this role is considered a High Risk Role.
-
The responsibilities outlined above are not intended to be all-inclusive. Additional duties, responsibilities, and qualifications may be required and/or assigned as needed.
Qualifications
JOB REQUIREMENTS (Education, Experience, and Training): * Minimum Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Master's degree preferred.* Minimum 10 years of experience in technical program management, software engineering, or a related technical role * Must have demonstrated experience delivering Generative AI or agentic systems end-to-end in production
* Proven track record of owning and delivering a portfolio of AI initiatives for a business unit or solution area, including strategic roadmap prioritization, executive stakeholder alignment, resource planning, risk management, and measurable business outcomes
* Experience working with Agile, Scrum, and other iterative development methodologies
* Demonstrated ability to influence and collaborate with senior leadership, engineering teams, and cross-functional stakeholders
* Experience with cloud platforms (e.g., AWS, Azure, GCP), DevOps practices, and modern software development lifecycle tools
* Strong understanding of software architecture, systems design, and technical trade-offs
* Excellent communication, organizational, and problem-solving skills
* Proficiency with project management tools such as Jira, Confluence, Asana, or Microsoft Project
* PMP, PMI-ACP, or SAFe certification is a plus
* Familiarity with data analytics, machine learning, or cybersecurity is a bonus depending on the domain
* Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone The salary range for this position is $160,000-$175,000. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity. BENEFITS
We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.
Your benefits will include:
* Medical (PPO & HDHP), dental and vision coverage
* Pre-tax Savings Account (FSA & HSA)
* Life & Disability Insurance
* Paid Parental Leave
* 401(k) company match
* Employee Stock Purchase Plan
* Generous Paid Time Off -- accrued based on years of service
o WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
* 10 paid company holidays
* Tuition reimbursement
* Employee Assistance Program
* Sick time benefits -- for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits
EEO STATEMENT
Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.
APPLICATION DEADLINE
We will generally accept applications for at least 5 business days from the posting date or as long as the job remains posted. #LI - PS1